Maintenance And Repairs

If the property requires any maintenance that is chargeable to Landlords we will arrange repairs in a professional and cost effective manner, monitoring quality of service and to cause as little inconvenience to Landlords/Tenants. Maintenance work which includes electrical, plumbing, painting, handy man repairs, that is non-urgent, you will be notified in advance of costs for approval. An optional retainer of any amount can be held with Good Luck in credit of your account, to assist with payment and avoid any delay in work being carried out. This retainer can also be used for payment of any other ad hoc services you may have requested and approved quotation. A maintenance statement and history will be recorded to investigate any repeat problems and in order to offer you preventative maintenance options if more cost effective. The maintenance report/statement can be made available to you on your request. In event of holding any maintenance retainer or a slush fund, this amount can be refunded to you at any time or you can top it up to increase the existing balance. Property under contractor’s warranty, defects may be free of charge. Non-urgent repairs will be conducted within 72 hours of payment. In cases of emergency, the work will be immediate and payment thereafter.